Acceptance of the general conditions of sale
When placing the order is deemed to have concluded a contract of sale and the customer, making the order, declare that I have read all the information provided to him and accept the general conditions and the following payment transcribed.
If the customer is a person who buys goods for purposes not related to his professional activity, once the online purchase procedure, will be required to print or save an electronic copy and keep these general conditions of sale, subject to the provisions of art. 3 and 4 of Decree No. 185/1999 on distance selling.
The customer can buy the products, viewable and described, bearing in mind www.lavetrinadelleofferte.com on the site.
Product images may not be fully representative of its features but may differ in color, size, and accessories in the picture.
The information on the individual product are found on informative material, paper or electronic manufacturers, who reserves the right to change the information, products at any time without prior notice.
And 'excludes any right of the Customer to damages or compensation, and any responsabilitàcontrattuale or tort liability for direct or indirect damages to persons and / or property, caused by lack of acceptance, even partial, of an order.
How to Buy
The receipt of the order is confirmed through the 'send out automatically an e-mail to the email address of the customer, with all the details of the order placed, number of' order, the date, the products or services purchased, the total amount to be paid, the cost of shipping, to whom the shipment is made, the shipping address and the data of the person making the purchase.
The Customer shall verify the accuracy of the data and communicate any corrections.
The sending of e-mail confirming receipt of the order is made, again, subject to acceptance of the order, in the case of non-acceptance, you will be immediately notified.
For products or services sold invoice is issued,
sending the invoice is made by mail, pursuant to Article 14 of Presidential Decree 445/2000 and DL 52/2004.
The data for the invoice and sending it will be those specified by the customer when ordering, will be the client time to update the data, from the staff on the site.
No change in the bill will be possible after the issuance thereof.
Methods of payment
The methods of payment accepted at the time are bank transfer, postal order, postpaid charging, Paypal
In the case of payment and subsequent cancellation of the order will be prompted for the customer's bank details to make the refund, if the customer prefers other ways to receive a refund you must notify us by registered letter with attached copy of an identity document valid.
The goods ordered will be kept busy for 3 working days, within that period, the customer must send a copy of the bank transfer by e-mail.
The goods will be sent later to credit the sum reclaimed.
After 5 business days, orders that are not received their payments will be canceled.
The purpose of the bank transfer must contain:
The order reference number, the date of order, name and surname of the order.
Right of withdrawal
Pursuant to art. 5 DL 185/1999, the person who buys goods for purposes other than their occupational activity (That does not indicate a VAT) is entitled to withdraw from the purchase contract for any reason, without explanation or pay penalties.
To exercise this right you have time 10 (ten) working days from receipt of the goods must notify by registered letter with acknowledgment of receipt addressed to:
SADDLES of Salento
Cazzato of Gian Luca Via Antonio De Curtis 36 / E
73057 Tavistock (LE) Tel / Fax 0833.911810
As soon as we receive notice of cancellation we will inform the customer how the refund, we must be received within 10 days from authorization.
The right of withdrawal is subject to the following conditions:
The right of withdrawal applies throughout the product and its accessories, you can not withdraw only a portion of the product purchased.
The law does not apply to audiovisual products or sealed computer software (including those attached to hardware), once opened;
The purchased goods must be intact and well preserved as well as the original packaging and any accessories and documentation as purchase receipt
Upon arrival at the warehouse, the product will be examined to assess whether there are any damages or otherwise not related to transportation.
The customer is responsible for shipping the product to the delivery of the same in our home.
The cost of shipping is borne by the customer.
In the event of damage to the product during shipping, we will give notice to the customer within 5 days of receipt to enable him to carry out any action against the shipper.
The withdrawal in this case it is considered canceled and the product will be returned to the customer.
In any case not liable for damage, theft, loss, tampering, for goods that are returned by uninsured shipments.
The right of withdrawal is lost or damaged due to lack of original external packaging or
internal packaging, missing or damaged parts, accessories, product manuals, or its damage for reasons other than transportation.
In this case the product will be returned to the buyer who will be charged shipping costs.
Once the information necessary to establish the integrity of the product and all its parts, including packaging, and, once established the integrity of the product, we will carry out the refund of the amount paid by the Customer for the purchase of the product,
Refund will be made free of charge by bank transfer, and in the shortest time possible, or at most as required by law from the date that the customer has communicated his right of withdrawal
The Customer shall take care to tell the bank the IBAN of an account in his name on which to make the repayment.
All our products are covered by the manufacturer's standard warranty and 24 months warranty for defects of conformity, in accordance with Decree 24/02. To qualify for the warranty, the customer will keep the invoice (or DDT) received by e-mail in PDF format.
The manufacturer's standard warranty is provided in the manner described in the documentation included in the packaging of the product.
The guarantee of 24 months in accordance with Decree 24/02 is applied to products that have a lack of conformity, provided that:
The product must be used correctly, in accordance with its intended use is not to be tampered with and as provided in the technical documentation.
The guarantee is reserved only for private consumption (Not applicable for purchases with VAT).
Any complaint must be forwarded to firstname.lastname@example.org
The following conditions are applicable in Italy and governed by Italian law.